Contact Us
How Can We Help?
At Drip7 Store, we’re committed to giving you not only style without limits, but also support without limits. Whether you’re shopping for the latest drops, tracking your order, or looking for more details about our products, our team is here to help you every step of the way.
Your feedback matters to us. We encourage you to reach out anytime. Our mission is to make your shopping experience seamless, reliable, and enjoyable.
Contact Us via Email
For quick assistance, please email our customer support team.
Email: support@drip7store.com
We typically respond within 24–48 business hours. For faster service, please include your full name, order number (if applicable), and a clear description of your request.
One click connects you directly to our support team.
Frequently Asked Questions (FAQs)
Below are answers to the most common questions we receive.
General Inquiries
What is Drip7 Store?
Drip7 Store is your destination for fashion, sneakers, and lifestyle products—all built around our belief in style without limits.
Where are you based?
Drip7 Store operates online and ships globally. Our primary logistics hub is located in the United States.
What are your support hours?
Monday–Friday, 9:00 AM – 6:00 PM (EST). Weekend messages will be answered as soon as possible on the next business day.
Orders & Shipping
How long does it take to process my order?
Orders are processed within 1 to 3 business days after payment confirmation. Processing does not include weekends or holidays.
How long will shipping take?
Domestic (U.S.) Shipping: Typically 3 to 5 business days after processing.•International Shipping: Usually 3 to 7 business days after processing. Total time from order to delivery is approximately 4 to 8 business days (U.S.) and 4 to 10 business days (international).
How much does shipping cost?
Shipping fees are calculated at checkout based on your location and chosen shipping method.
Can I track my order?
Yes! Once your order ships, you will receive a confirmation email with a tracking number so you can monitor your package.
What if my order is delayed?
While we strive to meet estimated delivery times, delays can occur due to shipping carriers, customs, weather, or other unforeseen events. Drip7 Store LLC is not responsible for delays beyond our control.
What is your return policy
You have 14 calendar days from the date of delivery to request a return. Items must be returned unused, in original packaging, and in the same condition you received them. Return shipping costs are the customer’s responsibility unless the return is due to our error.
How do I initiate a return?
To start a return, email us at contact@drip7store.com with your order number, the items you wish to return, and the reason for the return.
Are customs fees or taxes included in international shipping?
No, international shipments may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer.
What payment methods do you accept?
We accept all major payment methods available on our checkout page. By providing payment information, you confirm you are authorized to use the selected payment method.
Is my personal information safe?
Yes. We take your privacy seriously. Please review our Privacy Policy for details on how we collect, use, and protect your information.
Can I cancel or change my order after placing it?
Orders are processed quickly, but if you need to change or cancel your order, please contact us immediately at contact@drip7store.com. We will do our best to accommodate your request, but we cannot guarantee changes once processing has begun.
Who can I contact if I have other questions?
For any other questions or concerns, please email us at contact@drip7store.com or mail us at:
Drip7 Store LLC
2185 Clarendon Road #1003
Brooklyn, NY 11226
United States